Open Service Design Ltd is a boutique consultancy. We help organisations on their journey to achieving their strategic intent, and to explore and iteratively implement how to 'think and act differently'. It's an exciting, challenging, and continuous journey and one that your organisation has to travel at your pace and in a style that works for you. We can assist you in determining what that looks like.
We offer service design innovation and inject creative thinking into your strategic processes. The objective is to assist you in your quest to take an integrated, holistic approach to the way they engage with customers & citizens, staff, users, and other stakeholders.
In essence, we help you by
v Diagnosing and clarifying strategic intent, challenges, problems, and opportunities;
v Reflecting on current practices, behaviours, processes, capabilities (the 'ecosystem');
v Providing practical, pragmatic advice on how best to influence change; and
v Thinking ambitiously, sometimes radically, about what the future could be like.